Tentative Schedule Overview

9:00am-3:00pm     CSIET Board Meeting
2:00pm-6:00pm     Registration Open
2:00pm-6:00pm     Pre-Conference Sessions
6:00pm-7:00pm     Wednesday Night Welcome Reception Sponsored by ICES

8:00am-9:00am      Breakfast
9:00am-10:15am     Membership Council Meeting
10:15am-12:00pm    Sessions
12:00pm-1:00pm       Keynote Luncheon
1:15pm-5:30pm      Sessions
7:30pm-8:30pm      Cocktail Hour Sponsored by IntelliCorp

7:30am-8:30am     Breakfast sponsored by StudentSIMS
8:30am-9:45am     Sessions
9:45am-10:00am     Coffee Break
10:00am-12:45pm     Sessions
1:00pm-2:00pm     Student Panel Luncheon Sponsored by Educatius
2:00pm-3:00pm     Last Sessions/Conclusion of Conference

Detailed Conference Schedule

Wednesday, November 6

9:00am-3:00pm     Board Meeting
2:00-6:00pm     Registration Open
2:00pm-6:00pm     Pre-conference Sessions
6:00 pm-7:00pm     Welcome Reception Sponsored by ICES

CSIET would like to thanks ICES for sponsoring the Welcome Reception

Thursday, November 7

8:00am-9:00am     Breakfast



9:00am-10:15am     Membership Council Meeting

Agenda, Opening, Approval of Minutes from the 2018 Membership Council Meeting, Chair’s Report, Nominations Committee Report, Finance Committee Report, Elections, Executive Director Report, New Business

10:15am-10:30am     Coffee Break Sponsored by GEBG

CSIET would like to thank GEBG for providing this mornings jolt of energy by sponsoring this mornings Coffee Break

10:30am-11:45am     Placing and Supporting Inbound High School Students with Disabilities

This session from the U.S. Department of State-sponsored National Clearinghouse on Disability and Exchange will answer common questions about how best to support students with disabilities and provide resources on finding host families and securing school placements.    

Speaker: Olivia Hardin, Program Specialist, MIUSA

Olivia Hardin is Program Specialist for the Mobility International USA. Her primary responsibilities include providing technical assistance to support students with disabilities on U.S. Department of State exchange programs and being part of the core team that hosts exchange students with disabilities for disability-related orientations in Eugene, OR. Olivia’s articles have appeared in many publications such as EducationUSA Connections and Global Study Magazine


10:30am-11:45am     CSIET Evaluation of Non US Based Student Recruitment Agencies

At the higher education level, institutions are expected to act with transparency, integrity, and accountability when working with recruitment agencies; secondary-level practices do not yet align with these standards. In 2018 CSIET embarked on a process to develop standards for agencies recruiting students to US secondary schools. With the advice of several organizations, including NACAC that had recently adopted ethical standards for colleges working with commissioned agents, new standards will be piloted this year. Join a representative from NACAC, CSIET, and an agency that is going through CSIET’s new evaluation process to discuss the role of ethics in international mobility.

Speakers: Lindsay Addington, Director of Global Engagement, NACAC & Chris Page, Executive Director, CSIET

Lindsay Addington is director of global engagement at NACAC. She guides the association on strategies, practices, policies, and resource development to meet the needs of college counseling and admission professionals worldwide who advise, recruit, and enroll students in an increasingly global landscape. Prior to NACAC, Lindsay worked at the American Council on Education’s Center for Internationalization and Global Engagement and at the George Washington University’s Office of Undergraduate Admissions. She received her bachelor’s degree in communication from University of Delaware, and master’s and doctoral degrees in higher education administration from the George Washington University.    





Christopher Page is Executive Director for the Council on Standards for International Educational Travel. After 21 years as a Spanish teacher and a six-year tenure with the CSIET Board of Directors (2003-2009) Chris began his professional journey with CSIET in 2011.  Facing new J-1 high school regulations, a rise in use of the F-1 visa, and an increasingly complex industry landscape, Chris has positioned CSIET and its Standards to serve the needs of a diverse membership of J-1, F-1 and Outbound practitioners from the field of international student exchange.  He has spearheaded a variety of new initiatives, including the evaluation of F-1 programs and schools, leading to a 52% growth in program membership and a markedly increased awareness of the value of the CSIET seal of approval. Outside his professional life, Chris is an author of a Spanish textbook, a writer of occasional poems, and an aspiring guitarist.  He lives in Alexandria, Va. with his wife, two children and pug/chihuahua mix. Chris holds a Master’s in Spanish Language and Culture from Middlebury College and a Global MBA from IE Business School (Madrid, Spain).

12:00pm-1:00pm     Keynote Luncheon

While no two youth exchange experiences are exactly alike, there are predictable stages of culture shock and adaptation that most students experience. In a similar way, most students also experience some form of reverse culture shock, or re-entry shock, at some point during their return home. For many reasons, this can often be more surprising and difficult to deal with than initial culture shock.

We have an obligation, in guiding the student experience, to view this return home as a part of the exchange process and to prepare students for what may happen. This presentation addresses the basic process of reverse culture shock and presents a model for helping students prepare for it.

Speaker: Dr. Dennis White

Dr. Dennis White was an American Peace Corps volunteer in Iran from 1968-1970. Following his return to the United States, he earned a Ph.D. in Clinical Psychology and has worked in a variety of social service agencies and universities. He is currently a licensed psychologist in private practice in Sturgeon Bay, Wisconsin. He has worked with many international exchange programs. He makes annual presentations at Youth Exchange Conferences and district orientations around the United States and the world.

He is a past Chairman of the Rotary International Youth Exchange Committee (RIYE) and a past President of the North American Youth Exchange Network (NAYEN). He is currently co-chair of the NAYEN Online Training Committee. He has written numerous articles about Youth Exchange, particularly related to Culture Shock, Reverse Culture Shock and Ethnocentrism.

1:15pm- 2:30pm     U.S. Department of State: News & Updates on the J-1 Secondary School Program

Representatives from the U.S. Department of State’s Office of Private Sector Exchange will discuss the roles and responsibilities of the Offices of Private Sector Exchange Designation and Private Sector Exchange Program Administration, as well as updates and best practices in the Secondary School Student Program. Topics will include the management review; health, safety, and welfare; expectations for sponsors; reminders about annual reports; and more.

Speakers: Gia Crawford, Program Analyst, Secondary School Student Program; Ethan Bursofsky, Program Analyst, Secondary School Student Program

Gia Crawford is a native of Charleston, SC. She has a Bachelor of Science Degree
in Political Science with minor in Sociology and concentration in Criminal Justice
from Francis Marion University. Gia has been employed with the U.S. Department
of State for over 13 years, starting her career in the Bureau of Consular Affairs,
Passport Services. Gia joined the Bureau of Education and Cultural Affairs in
2018 and is currently the lead Program Analyst in the Office of Designation,
Private Sector.

Gia is an Excellence in Government Senior Fellow and former Co-coach. In her
spare time, She enjoys spending quality time with her husband and two sons which
includes; traveling, cooking, and anything sports related.



 Ethan Bursofsky is a native of Eugene, OR. He attended George Washington University in
Washington, D.C., where he earned a Bachelor of Arts degree in Political Communication with a
minor in Criminal Justice. During his time at GWU, Ethan researched the intersection of
information communications technologies (ICT), governance, and collective action. In the
summer of 2013, he spent a month in Kenya on a research project team examining how NGOs
accomplish basic civil society projects using ICT. Ethan has worked for the U.S. Department of
State for seven years, and started his career in the Bureau of Administration on a FOIA rapid
response team; he takes pride in knowing the ins-and-outs of the FOIA process.

Ethan served as Staff Assistant to former Chief of Protocol Peter Selfridge and Acting Chief of Protocol Natalie Jones in 2014, before joining the Bureau of Educational and Cultural Affairs. Since then, he has worked as a Program Coordinator, Program Support Specialist, and now, a Program Analyst in the Office of Private Sector Exchange Administration. He also serves as the President of the Council for Career Enhancement and Professionalization (CCEP), one of 15 Employee Affinity Groups at the Department. In that role, he coordinates events and advocates for the concerns of more than 400 members. Ethan currently resides in Virginia. In his spare time, Ethan enjoys spending time with friends, being active in his fraternity, traveling, reading, and watching movies. He also enjoys editing Western novels – one of which was recently published – and going to incredible concerts.

1:15pm-2:30pm     Explore Your Member Benefits with CSIET

CSIET’s Director of Membership and Conference Programming along with CSIET’s Director of Marketing and Communications will explore the benefits of CSIET Membership with you, including online resources and membership offers. Participants will have the opportunity to present questions in-person to CSIET staff and take part in discussion about CSIET’s member community.

Speaker: Anna Damewood, Director of Membership & Conference Programming, Charissa Slack, Director of Marketing & Communications, and Nia Butler, Program Officer CSIET

Born in a small town in southwest Virginia, Anna grew up appreciating the views of the blue ridge parkway and Shenandoah valley. In high school, she moved to Staunton, Virginia, where she attended Stuart Hall School, which has its own international student program. She graduated from the University of Mary Washington where she majored in International Affairs, with a minor in Middle Eastern Studies. Anna was active in Big Brothers, Big Sisters and Hope House with the University’s community outreach program, and worked in the school’s residence life office with their ESL program. After college, interested in international relations and non-profit management, she started an internship with CSIET, which led to a full time position. She now lives in DC and loves running and biking along Rock Creek Park, trying out new restaurants/food festivals in the area, and traveling whenever possible.




Charissa Slack, Director of Marketing & Communications at CSIET, is responsible for the CSIET Website, the online and print publication of the Advisory List, monthly newsletters, the annual fund, web-tracking and analysis, market research and branding. Prior to CSIET, Charissa worked at ESPN International, Azteca America and Comcast Spotlight and has enjoyed bringing her background in campaign management and her passion in cross-cultural communication to CSIET over the past 4 years. Charissa very much enjoys working with people and has developed strong relationships with her former clients, colleagues and employees. She earned her B.A. in Business with a concentration in Marketing and a double minor in Spanish and Communications at the University of Richmond. She now lives in Alexandria, VA with her husband and three children,
two dogs and two cats.



Nia Butler, is the Program Officer at CSIET and has worked at CSIET since 2017. At CSIET, Nia produces CSIET’s annual statistical reports, and is responsible for program evaluations material as well as day to day operations. Nia has a bachelor’s degree from Mount St Mary’s University in Political Science and International Studies with a minor in Cross-Cultural Studies, French and Conflict Peace & Social Justice. Nia is currently pursuing a masters degree at American University, School of International Service in International Affairs. Nia is an enthusiast in global affairs and currently lives in Maryland.   

2:45pm- 4:00pm     The Student Exchange Visitor Program (SEVP) and F-1 Compliance*

A representative from the U.S. Department of Homeland Security, Student and Exchange Visitor Program will provide an overview of relevant topics affecting international student programs at the high school level. Following a brief presentation, SEVP will answer audience questions.

2:45pm- 4:00pm     TBA
4:00 pm-4:15pm     Refreshment Break



4:15 pm-5:30pm     When the Worst Happens: Honoring Survivors of Abuse and Holding Perpetrators Accountable

From independent schools and churches, to Wall Street and Hollywood, society is undergoing a revolution in the empowerment of survivors of sexual abuse.  With it, organizations are reshaping how they investigate allegations of sexual abuse, past and present; how they hold perpetrators accountable; and how they are rethinking the avenues they provide for safely reporting misconduct.

Our exchange community, too, must rethink how it upholds its promise to protect.

In this session, experts in responding to sexual abuse of minors – the nation’s foremost attorney serving independent schools, Caryn Pass, Esq., a nationally respected independent sexual-assault investigator, Julie Freudenheim, Esq., and CSIET’s crisis-communications partner Chris Lukach, APR – will discuss how the exchange community can apply the lessons learned to helping survivors in our J-1 and F-1 programs.

Speakers: Caryn Pass Esq.,Chair Education Practice, Venable LLP, Julie Freudenheim Esq. Senior Managing Director, T&M Protection Resources, LLC, Chris Lukach ,President, AKCG – Public Relations Counselors

Chris Lukach, APR, is president of AKCG – Public Relations Counselors, a national public
relations firm specializing in issue and crisis preparedness and response. Chris has been
instrumental in developing issue and crisis communications plans and advising clients
facing crises in several industries, including education, healthcare, and chemical
manufacturing. Chris also leads the firm’s spokesperson training team, guiding subject
matter experts to be effective communicators in today’s nuanced and challenging media
landscape. Chris is a past president and chair (2011-2012) of the Philadelphia Public
Relations Association. He remains active with the organization, serving as a director and a past-presidential board appointee. A magna cum laude graduate of Rowan University, Chris was named the university’s Distinguished Alumnus in 2018.



Ms. Pass works on documents utilized by independent schools, including employment, enrollment, and vendor agreements. She advises on the proper use of technology and social media, wage and hour compliance, employee and student discipline, admissions, investment and financial issues, performance evaluation, and employee termination. She reviews employee and student handbooks, develops emergency preparedness plans, and works with experts in the assessment of campus security. Ms. Pass designs and reviews by-laws and governance policies and works with boards to establish good governance.

Ms. Pass is well-known for her commitment to mentoring, supporting, and developing the next generation of independent school leadership and assists in developing transition plans and strategies for ensuring the new head’s success. Ms. Pass regularly speaks at regional and national independent school association meetings and conducts trainings at schools. Ms. Pass is the 2016 recipient of the Sarah Daignault Award, which is given by the National Business Officers Association to those who have consistently contributed generous support to independent schools and their business officers. 


Julie Freudenheim is senior managing director of the Sexual Misconduct Consulting & Investigations Division at T&M Protection Resources, a private security, intelligence and investigations company headquartered in New York City.  Ms. Freudenheim conducts sensitive investigations into historical and recent allegations of sexual assault, sexual harassment, domestic violence, stalking, hazing and bullying for primary and secondary schools, colleges and universities, athletic teams and leagues, non-profit organizations, cultural institutions, and businesses. She also develops policies and procedures relating to those issues for educational institutions and provides training for schools.

Ms. Freudenheim is a former sex crimes prosecutor at the Manhattan District Attorney’s Office and spent 17 years teaching in the Department of Criminal Justice, Legal Studies and Homeland Security at St. John’s University.

7:00pm-9:00pm     Cocktail Hour Sponsored by IntelliCorp

CSIET Would Like Thank IntelliCorp for the Generous Sponsorship of tonight’s Cocktail Hour

Friday, November 8

8:00am-9:00am     Breakfast Sponsored by StudentSims

Sponsored by StudentSIMS


8:30am-9:45am     Student Safety: Identifying and Preventing Child Sexual Abuse

AFS-USA’s deep commitment to preventative youth protection has led to the creation of new training resources for our volunteers who regularly interact with students and families. We will share these resources and materials have been designed to build awareness of red flag behaviors related to child sexual abuse. Identifying these precursors to abuse enables volunteers to address these behaviors before abuse takes place. Training is also provided on methods for reporting abuse when they believe it has occurred and additional materials define appropriate behaviors and practices volunteers should maintain to protect themselves from false allegations rooted in cultural misunderstandings. The objective of the session will be to share resources and training strategies, and have attendees walk away with ideas on how they might implement these types of resources and tools with their own field staff and volunteers.

Speaker: Candace O’Malley, Organizational Development Specialist, AFS-USA

Candace has been a part of the AFS-USA team for eight years, and currently serves as
an Organizational Development Specialist with a focus on Diversity & Inclusion.
Previously, she was the Senior Manager of the Participant Support Department, where
she worked to develop and implement policies and practices to maintain student safety
and support students, parents, host parents, and volunteers during the intercultural
exchange experience. In her current role, she works to strengthen and empower the
AFS volunteer base with a concentration on designing, implementing, and facilitating
training. Prior to AFS, she worked as a community, family, and truancy Mediator and
developed youth mediation and anti-bullying programs. Candace received her B.A. from
the Richard Stockton College of New Jersey with a major in Communications and
minors in Sociology and Writing. She went on to pursue her M.A at Arcadia University’s
Graduate Program in International Peace & Conflict Resolution with a Graduate
Certificate in Peace Education.

9:45am-10:00am     Coffee Break
10:00am-11:15am     TBA
11:30am-12:45am     Exchange Programs Advocacy: Alliance for International Exchange

This session will provide a view from Washington, D.C., focusing on policies affecting U.S. Department of State educational and cultural exchange programs. Ms.Yang will provide an update on congressional and administration actions impacting educational and cultural exchanges, as well as discuss the Alliance’s advocacy efforts to promote and strengthen exchange programming. 

Speaker: Sue Yang, Senior Director for External Relations, Alliance for International Exchange   

Sue Yang joined the Alliance for International Exchange as Senior Director for External
Relations in early 2018. She has experience in public affairs and public policy in the
executive and legislative branches of government, as well as public and private sectors.
Her private sector experience includes advising on communications, policy, and public
affairs strategies. Previously, she served as Director of External Relations for the
International Republican Institute, overseeing legislative affairs. During her time there,
she also represented the organization as an accredited election observer in Egypt and

As a political appointee in President George W. Bush Administration, Sue served as Director for Senate Affairs at the U.S. Department of State, advising on legislative affairs strategy. Her executive branch experience includes serving as Special Assistant
to the Director at the U.S. Trade and Development Agency.In addition to experience in political campaigns, public affairs firm, and public policy research institution, Sue worked on Capitol Hill in various capacities, including as a policy aide for the Speaker of the House Newt Gingrich. Sue is originally from Taiwan and grew up in Pennsylvania. She received a bachelor’s degree from the University of California at Berkeley.

11:30am-12:45am     Guiding Members Through the CSIET Certification Process

Join CSIET’s Executive Director for guidance on becoming a certified program on CSIET’s Annual Advisory List, from the application to final results. The session will cover: Certification Categories, Completing the CSIET Application for Certification, States Served/Countries Served Forms, CSIET F-1 Audit Template (and Likely Sources), External CPAs and the Agreed Upon Procedures, Staff Scoring of Reports, Staff Issuance of Certification Letters and Materials, Accreditation Committee Hearing and Responses, and Due Process.

Speaker: Chris Page, Executive Director, CSIET

Christopher Page is Executive Director for the Council on Standards for International
Educational Travel. After 21 years as a Spanish teacher and a six-year tenure with the CSIET Board of Directors (2003-2009) Chris began his professional journey with CSIET in 2011. Facing new J-1 high school regulations, a rise in use of the F-1 visa, and an increasingly complex industry landscape, Chris has positioned CSIET and its Standards to serve the needs of a diverse membership of J-1, F-1 and Outbound practitioners from the field of international student exchange. He has spearheaded a variety of new initiatives, including the evaluation of F-1 programs and schools, leading to a 52% growth in program membership and a markedly increased awareness of the value of the CSIET seal of approval. Outside his professional life,Chris is an author of a Spanish textbook, a writer of occasional poems, and an aspiring guitarist. He lives in Alexandria, Va. with his wife, two children and pug/chihuahua mix.Chris holds a Master’s in Spanish Language and Culture from Middlebury College and a Global MBA from IE Business School (Madrid, Spain).

1:00pm-2:00pm     Student Panel Luncheon
1:15pm-2:30pm     7 Tips to Promote Youth Mental Health
This session will be an interactive discussion about the common stressors all teens face and the specific pressures of navigating a new culture. Dr. Collins will introduce practical tips grounded in prevention science to help increase communication with international students, develop coping strategies and decrease the negative impact of these pressures. Participants can come away with information and resources to provide to their staff, volunteers, and host families on mental health.  
Speaker: Dr. Tammy L. Collins, Lead Evaluator, Marshall Center of Excellence for Recovery, MURC

Tammy L. Collins, Ph.D., IC&RC certified prevention specialist and Ohio Certified Prevention Consultant, has more than 23 years of experience in translating research into practice and policy in the fields of substance use disorders, mental health, justice and education. Her doctorate of philosophy in human development and family science with a cognate area of adolescent behavioral health risk and protective factors was earned from The Ohio State University. She holds a Master of Arts in counseling and Bachelor of Arts in journalism/public relations from Marshall University.

Dr. Collins has led administrative and applied research teams at Ohio and WV state agencies including being Deputy Director at the Ohio Department of Mental Health & Addiction Services, Senior Research Analyst at the WV Supreme Court of Appeals and Policy and Planning Coordinator at WV Division of Criminal Justice Services; as well as leading research and evaluation teams at The Ohio State University and Marshall University. 

Dr. Collins has served as a subject matter expert for national projects including IC&RC prevention credentialing, SAMHSA CSAP’s Expert Panel on Aligning Prevention and Healthcare, and she also serves as a consultant for state and local prevention programming, youth and community development and applied research. She currently conducts applied research for Marshall University Center of Excellence for Recovery and is the Family Scientist for WV Kids Count.